MLS Season Pass FAQ for Season Ticket Holders

Below are answers to questions about MLS Season Pass subscriptions provided as a benefit to MLS season ticket accounts.

How/When will I receive my MLS Season Pass subscription?

Eligible Full-Season Ticket Account Owners will receive their MLS Season Pass subscription and redemption instructions via email from their Club starting February 1, 2024. If you have not received your MLS Season Pass, please contact your Club Representative.

What does my MLS Season Pass subscription grant me access to, and for how long?

Your MLS Season Pass subscription gives you access until the end of the 2024 season. For full details about MLS Season Pass, please visit: https://www.mlssoccer.com/apple/

Can my MLS Season Pass offer link be resent to me via email?

Yes, your Club can re-send your MLS Season Pass offer link via email. Please contact your Club Representative directly for further details.

How many MLS Season Pass subscriptions will each full-season ticket account receive?

One MLS Season Pass subscription per paid Full-Season Ticket Account, regardless of the total number of full season tickets on the account. Only the Full-Season Ticket Account Owner can receive this benefit as verified through the account holder’s unique name, mailing address, email address, and payment information attributable to the account owner.

Can I share my MLS Season Pass subscription with family members?

Yes, you can share your MLS Season Pass subscription with up to 5 family members, at no additional cost, by setting up Family Sharing on your Apple device. To set up Family Sharing, please visit https://support.apple.com/HT201088

Any additional subscriptions to MLS Season Pass outside of your Full-Season Ticket Account may be purchased by non-subscribers through the Apple TV app tv.apple.com/offer/mls.

Can I redeem my MLS Season Pass subscription if I don't have an Apple device?

Yes, your MLS Season Pass subscription can be redeemed on non-Apple devices via a web browser. You will need to have an active Apple ID in order to redeem. To create a free Apple ID, please visit https://support.apple.com/kb/HT204316.

I receive an error when I try to redeem my MLS Season Pass subscription.

Please contact your Club Representative.

I subscribed to MLS Season Pass through Apple and then was unable to redeem the MLS Season Pass 2024 offer my Club sent me. Can I receive a refund?

Please contact AppleCare directly by visiting  https://getsupport.apple.com

I redeemed my MLS Season Pass subscription, but I am experiencing issues watching MLS content.

For questions about the MLS Season Pass viewing experience, please visit https://support.apple.com/kb/HT213546

Is Apple TV+ included as part of my MLS Season Pass subscription?

Apple TV+ is not included in your MLS Season Pass subscription.

Does the email address associated with my Apple ID need to be the same email address attributed to my Full Season Ticket Account?

No, your Apple ID email does not need to be the same as the email attributed to your Full-Season Ticket Account. You will need to have an active Apple ID in order to redeem your MLS Season Pass subscription. To create a free Apple ID, please visit https://support.apple.com/HT204316.